Notes: this is a package tour, Vietravel is not responsible for reimbursement of different expenses for customers who are exempted or priority beneficiaries such as children, elders and people with meritorious services to the revolution... Exemption, priority (if any) policies is available only to individual tourists at the sightseeing sites.
• Coach (15, 25, 35, 45 seats depending on the quantity of tourists)
• Tour guide speaking Vietnamese.
• Meals under program: 01 lunch
• Sightseeing tickets in the program.
• Travel insurance with the highest compensation amount of VND 120,000,000/case.
• Mineral water: 01 bottle 0.5L/ day/ person.
• Vietravel's hat.
• Personal spendings: meals not included in the program, laundry, single room surcharge, etc.
• Sightseeing outside the program.
Tour price for children:
• Children under 5 years old: service fee not collected, self-sufficient and arising cost paid by the family (for service fees based on height, etc.). Two adults can accompany with 1 child under 5 years old and pay the fee for the second child according to the regulations for children from 5 years old.
• Children of 5 years old or older: Buy full ticket as adult, including transportation fee, meal, tour tickets according to attractions’ regulations.
• Notes: in the case you have demand to buy ticket, we have available to consult to choose the F & E tour or a separate group tour, which you may choose services under your need.
• For online registration, pay 100% total tour price.
Conditions when registering the tour:
• For Vietnamese customers: When going on tour, children from 14 years old and adults bring their original valid and clear ID card/Passport (ID card used for less than 15 years from the issuing date)/original Birth Certificate (children under 14 years old).
• For foreign customers/Overseas Vietnamese customers: Please, bring all of your original valid Passport or their green card and Visa and the import and re-entry license to Vietnam.
• When registering the tour, please bring your original ID card/Passport or provide your exact full name on the ID card/Passport/Birth Certificate (for children under 14 years old) with the following order: First name/Middle name/Last name.
• The program and attractions can be flexibly changed in accordance with the actual condition. Vietravel will not be responsible for ensuring the sights of the case upon:
+ Disasters: storm, flood, drought, earthquake, etc.
+ Security problems: terrorism and strikes, etc.
+ Transport problems: traffic jam,...
• In the above cases, Viettravel shall consider to refund customers under possible conditions (after deducting implemented serviced, Vietravel shall not take responsibility for compensating for any other costs).
• Information on gathering point: At Vietravel’s headquarter – 190 Pasteur, Ward 6, District 3, Ho Chi Minh City about 15-30 minutes before the departure time. Late comers after the departure of the bus or those canceling the tour without prior notice shall bear the same cost as that of ticket cancellation on the departure date.
• Tourists under 18 years old must be accompanied with parents or relatives over 18 years old. In case of traveling alone, tourists must provide Vietravel their parents’ authorization (confirmed by the local authority)
• Female tourists from 55 years old and male tourists from 60 years old: should be accompanied with healthy relatives under 55 years old. Tourists from 70 years old or older: must be accompanied with healthy relatives under 55 years old and provide health certificate released by a doctor, specifying that he/she is healthy enough for traveling + health commitment letter according to the Company's form. For your safety, tourists from 80 years and older are not accepted. Tourists from 80 years old are not covered by insurance.
• For pregnant tourists, please notify tour salesman when registering. Please note that you need to obtain confirmation of doctor before going on tour. Please commit to taking responsibility of your health and your fetus during the tour.
• If invoice is required, please provide tour salesman information for invoicing upon registration. Invoice shal not be released after the tour ends.
• Please refer to Conditions of Ticket Sales before registering the service. In case you are registered by your relatives, please update information of the registering person.
Notes in case of tour transfer/cancellation:
Tour cannot be refunded, changed, canceled. In case of refund, change, cancellation, 100% tour price is lost
For further details, please contact:
INDIVIDUAL CUSTOMER DIVISION - DOMESTIC TOURISM
190 PASTEUR, WARD 6, DISTRICT 3, HO CHI MINH CITY
Tel: (84-28) 3822 8898 (ext: 1173, 1297,1174,1359,1143)
Hotline: 0938 301 399
Call center serves from 8h- 23h: 1900 1839
VIETRAVEL WISHES YOU A HAPPY TOUR
VIETRAVEL WISHES YOU A HAPPY TOUR